Privacy Policy

Last Updated: 23/04/2025

Welcome to VSM Oxyved Private Limited (“Company,” “we,” “our,” or “us”). We are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect the information you provide while using our website, services, and any platforms associated with our Hyperbaric Oxygen Therapy (HBOT) solutions.

Please read this policy to understand how we handle your data and your rights regarding it.

1. Information We Collect

  • Personal Identification Data: Full name, phone number, email, and residential address.
  • Medical Information: Health conditions, prescriptions, therapy history, and reports (when relevant to HBOT treatment).
  • Appointment Details: Booking information, time slots, and therapist assigned.
  • Payment Information: Billing address, transaction details, and payment mode.
  • Technical & Usage Data: Device type, IP address, website interactions, and browsing behavior.

2. How We Collect Information

  • Consultation forms and service registration.
  • Direct communication via phone, email, or our website.
  • Patient intake and treatment documentation.
  • Cookies and website analytics tools.

3. Purpose of Data Collection

  • To provide safe, effective, and personalized HBOT treatment.
  • To manage bookings, consultations, and follow-ups.
  • To communicate health updates, changes in therapy protocols, or wellness-related content.
  • For internal analytics to improve patient care and experience.
  • To comply with medical regulations and legal obligations.

4. Data Sharing and Disclosure

  • Licensed medical professionals involved in your care.
  • Third-party service providers (e.g., billing systems or software tools) under binding agreements.
  • Regulatory bodies, when legally required for compliance.

We do not sell or rent your data under any circumstances.

5. Data Security

We employ industry-standard security practices to safeguard your data, including encryption, access controls, and secure servers. However, no digital transmission is 100% secure, and we urge users to practice caution when sharing sensitive information online.

6. Your Rights

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Withdraw consent or request deletion of your data.
  • Receive a copy of your personal data in a readable format.
  • Object to data processing under certain circumstances.

7. Use of Cookies

We use cookies for functional, analytical, and performance purposes. You may manage or disable cookies through your browser settings, but doing so might affect your browsing experience.

8. Retention Period

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy and as required by medical, tax, and legal regulations.

9. Children's Privacy

Our services are intended for individuals 18 years and older. If we become aware that we have collected data from a minor without proper consent, we will delete it immediately.

10. Updates to This Policy

We may revise this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our services signifies your acceptance of any changes.

11. Contact Information

For any questions or to exercise your data rights, please reach out to:

VSM Oxyved Private Limited
Office 18, Neco Chamber, Plot 48, Sec-11, CBD Belapur, Navi Mumbai - 400614
Email: admin@oxyved.com | info@oxyved.com
Phone: +91 88285 89651 | +91 99692 77362